Balancing features on between power users and general masses

Observations for the day: After studying the behavior of more than 3000 users over the past four months, I conclude the level of abstract thinking required to understand how this one single button works is too complicated for 99% of users to grasp.


Only nerds/power users who are already familiar with the notion of the schematic web would get excited when they see this button.


Building a UX that caters for the general masses as well as the few power users is challenging. Too much stuff for the power users and the general masses will feel overwhelmed thus shy away from the tool. Too little stuff for the power users and they will feel frustrated for not being able to realize their vision of what they intend their tool for.


At this point I am opting to hold off implementing some of the functionalities that I (the ultimate power user) personally need from this tool. Or if I did, more as an Easter Egg like feature that you would only find if you go hunting for it within the tool. This is to avoid forcing the general masses to think too much. People do not like being forced to think.

When the tool is too “powered up”, you see lowered percentage of newly registered users making it to the magic moment. To know this, you will need to maintain historical records of your activation rates.

When the tool is too “weak”, your power users all complain about the same missing stuff.

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