Book Summary: Titan – The life of John D. Rockefeller

Personal life

  • Excessive reflection upon unpleasant but unalterable events only weakened one’s resolve in the face of enemies
  • Rockefeller was the sort of stubborn person who only grew more determined with rejection
  • He took internal monitoring to an advanced stage. He scrutinized his daily activities and regulated his desires, hoping to banish spontaneity and unpredictability from his life. Whenever his ambition was about to devour him, his conscience urged restraint.
  • Wealthy Cleveland businessmen have an understated style that he studied very attentively during his formative stage of his life – they went about their business without any display of power or money
  • He possessed a sense of calling in both religion and business, with Christianity and Capitalism forming the twin pillars.
  • A boy must ever be careful to avoid the temptations which beset him, to select carefully his associates and give attention as well to his spiritual, mental and material interests
  • Humility: It is very important to remember what other people tell you, not so much what you yourself already know
  • A natural leader: the more agitated others became, the calmer he grew
  • Friendship founded on business is superior to friendship founded on business
  • Love beautiful, useful things
  • hates frills, affectations mere pretenses of something very fine
  • To be fiercely revolutionary in business, he needed to be utterly conventional at home. Preferred staying at home instead of going to clubs
  • Every hour was tightly budgeted and rigidly compartmentalized. Daily rituals helps deal with underlying tension
  • We fail to achieve big things because we lack concentration – the art of concentration of the mind on the thing to be done at the proper time and to the exclusion of everything else
  • Always a nod and kind word for everyone and never forgot anyone
  • Control of self  wins the battle, for it means control of others

Puritan influence

  • making money and delivering value to the masses as the highest level of good one could do in the service of God
    • I believe it is my duty to make money and still more money, and to use the money for the good of my fellow man according to the dictates of my conscience
  • Puritans had produced a religion that validated worldly activities, with the making of money by acquisition as the ultimate purpose of life.
  • Tithing instill habits of thrift, self-denial and careful budgeting – all valuable assets for any aspiring capitalist
  • Unlimited greed for gain is not identical with capitalism and is still less in spirit
  • Capitalism may even be identical with the restraint, rational tempering of irrational impulses
  • The man who would be rich must be thrifty
  • He inhabited a stoic universe in which it was considered a sign of strength and mental health to banish your cares and forget ahead instead of morbidly dwelling on your parent’s failings
  • He carries intimate conversations with himself
    • keep your eyes open. Don’t lose your balance
    • he fears for his own capacity for excess
    • he does strenuous introspection

The Oil industry

  • Early years
    • Profiles: daredevils and pioneering speculators
    • gold-field rush where great fortunes were made by some of the first adventurers
    • everything was  done in a helter-skelter way
    • Cycle
      • Legions of investors lured by easy profits, rushed into new fields
      • big glut develops from over production
      • impossible to recoup investments
      • the higher the peaks, the deeper the deeper the troughs
  • John D Rockefeller period
    • the second more rational stage of capitalist development,
    • men who had grown up in the hard school of life, calculating and daring at the same time
      • We should borrow whenever we can safety extend the business by doing so
    • temperate and reliable
    • shrewd and completely devoted to their business
    • strictly bourgeois opinions and principles
    • distrust unfettered competition
    • fears booms as well as busts
    • preferred moderate growth
    • forestall potential competitors through low prices and minimize risks and chance of disruptions
    • Purchasing refineries and assembling a managerial team – very eager to retain original owners of the companies he acquired

On Management

  • Got a lot of the best men on to his team
  • he was big, broad and patient
  • worked by subtle hints, doling out praise sparingly and nudging them along
  • tested them exhaustively, once trusted them, bestowed enormous power upon them and didn’t intrude unless something radically misfired
  • his greatest talent was to manage and motivate his diverse associates
  • the quieter he was the more forceful his presence
  • Submerge his identify in the organization
  • preferred outspoken colleagues to weak-kneed sycophants
  • he would listen carefully to each person and never say a word. He would digest the whole proposition and worked out the answer

On Strategy

  • he was like a projectile, once launched, could never be stopped, never recalled, never diverted
  • There was a time to think and then a time to act
  • brooded over problems and quietly matured plans over extended periods

Postwar America

  • No more zigzags or squandered energy
  • Single minded focus on objectives that would lead him to achieve his goals
  • Continued to innovate
  • Valued autonomy from outside suppliers
  • Figure out ways to cut costs
  • He kept going visiting bank to bank until he managed to secure the funds he could lay his hands on to acquire the asset he needed
  • Always contented but never satisfied
  • Kept investing in infrastructure needs of his business
    • warehouses,
    • terminals
    • loading platforms
    • railroad facilities
  • Kept quiet on where their real source of revenue is coming from
  • Unflappable style and conservation of energy
  • Consolidation of Oil industry allow them to put a strangling hold on the RailRoad industry
  • Always invited employees to send complaints and suggestions directly to him. He always took an interest to their affairs
  • Never did anything haphazardly and wrote hundreds of thoughts of business letters that were models of concision and balanced phrasing through painstaking revision
  • Passion for excellence originated from him and radiated throughout the organization

Accounting

  • managed a decentralized empire through coordinating a vast array of data – the ledger book
  • reduced varied systems to a command standard
  • accepted harsh verdicts without hesitation
  • chartered the course by figures, nothing but figures
  • every cost computed down to several decimal places
  • down play the significance of technical knowledge in business – can always hire a scientist
  • toured the plants always asking questions and soaking in information
  • always jotted down ways to improve
  • always followed up

Assumptions on the benefits of Monopolies

  • Suitable for times of depression and new rapidly shifting industries
  • make fortresses out of otherwise centers for devastations
  • produce steadier and increasing outputs
  • Free market when left completely to their own devices could become terribly unfree

Raising offsprings

  • he needed to accumulate wealth while inculcating in them the values of his threadbare boyhood
  • he kept his kids ignorant of his affluence
  • they never visited his office or refineries
  • he trained them as miniature household workers
  • listen calmly, thoroughly inquire and investigate very detail of the transaction without a syllable of reproach

Wealth management

  • Great wealth is a great burden and a great responsibility. A great blessing or a great curse
  • Need to figure out how to manage the petitioners for the use of wealth
  • invest deeply in one big cause rather than in many feeble causes
  • needed a larger more efficient method for disposal of his fortune
  • people start assuming things of you just because you have money to spend
  • how to buy stocks without pumping up the price or selling them without dragging the price down
  • Give away money without promoting dependence

Public relations

  • Tell the truth because the public will find out soon either way
  • To constantly reinvent himself at every stage of his life.

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