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From Kevyn Klein on Ambassador programs (VIP Kids)
- Motivation : Swag, Power, Access and Status
- Best practices documentation
- Figure out what motivates them to complete course
- The first pilot hand picked based on people that were most into product: 15 people
- Requirement goes up overtime as you get at what you want
- Test the product
- Figure out who are the influencers who are passionate
- Use the program as a reward
- People are intrinsically motivated
- Have a kick off webinar to set the expectation
- Help define what this opportunity
- Usually first cohort helps u define your program
- 4 bullet points of what it really means
- If you over define it then you stifle their creativity
- Open up the group to let them decide when n where to do the program. Saturday morning instead of Thursday evening in a bar
- Make them feel like u are organized n framework
- Business needs: Want to see who is influencer?
Ray Wu (MagicBus)
- Intercom.IO to handle email tracking
- Growth hacking, Sean Ellis – read retention section
- focus on activation and retention
- understand what users are doing with data
- 1 year runway is sufficient buffer
Ayush (OurHealthMate)
- Poor activation rate could just be users playing around checking out different chrome extensions simultaneously